Customer care
Exercise Your Right of Withdrawal
If you wish to exercise your statutory right of withdrawal, please complete and submit the form below within the applicable withdrawal period. You may withdraw from your entire order or selected items. Once submitted, you will receive an automatic confirmation that we have received your request. This confirmation does not mean that the return or refund has been approved. We will contact you separately with further instructions where required.
Before you submit
- Have your order number and the email used for the order ready.
- Tell us which item or items the notice concerns.
- We will confirm receipt and send the next steps by email.
Submitting this notice tells us that you wish to exercise your statutory right of withdrawal. The return instructions and any exceptions are described in our refund policy.