Payment & Security

We want every payment to be clear and secure. All available payment methods, applicable charges and the complete order total are displayed at checkout before you confirm your purchase.

Prices and currencies

Product prices are displayed in the currency available for your selected market.

Prices include applicable VAT or other sales tax where stated. Any shipping charges, discounts and additional costs charged by us will be presented before you complete the order.

If your payment account uses a different currency from the one displayed at checkout, your bank or payment provider may apply its own exchange rate or foreign transaction fee. These charges are determined by the provider and are not controlled by WHITE ANT Scandinavia.

Where customs duties, import taxes or local fees may apply, further information is provided in our Shipping Policy and during the shopping journey where possible.

Accepted payment methods

Payments are processed through Shopify Checkout. Available payment options may include:

Major debit and credit cards
PayPal
Compatible digital wallets
Other local payment methods made available through Shopify Payments

The exact payment methods available to you depend on factors including your country, currency, device, browser and order details. The available options will be displayed at checkout.

A payment method is not guaranteed to be available until it appears as an option for your specific order.

Secure checkout

Payments are handled through Shopify Checkout and the payment provider selected by you.

WHITE ANT Scandinavia does not receive or store your complete payment-card number. Payment information is processed by the relevant payment provider in accordance with its security and privacy procedures.

Your bank or payment provider may require additional verification, such as 3D Secure, a one-time code or confirmation through a banking application.

Payment authorisation

When you place an order, your payment provider may verify that the payment information is valid and that sufficient funds or credit are available.

An order is not considered accepted solely because a payment has been authorised. Please review our Terms and Conditions for information about order acceptance and order confirmation.

If your payment is declined, no order may be created. Your bank may temporarily display a pending authorisation even when a payment is unsuccessful. The time required to release a pending amount is determined by your bank or payment provider.

Pre-order payments

Unless otherwise stated at checkout, payment for a pre-order is charged when the order is placed.

The applicable estimated dispatch period is displayed on the product page. It is also included in, or linked from, your order information where technically available.

Estimated dispatch dates are not guaranteed delivery dates. If the estimated timing changes materially, we will contact you using the email address provided with your order.

Discounts and promotional codes

Valid promotional codes can be entered in the designated field at checkout.

Unless otherwise stated:

Only one promotional code may be used per order
Codes cannot be applied after an order has been completed
Codes may be subject to expiry dates, product exclusions or minimum order values
Promotional offers cannot be exchanged for cash

The applicable conditions will be stated with the relevant promotion.